Most Inspirational Moment
Reaching the peak on the Summit but feeling of relief more than inspiration!
Thoughts on Group Leader
It was her first trip leading and her Summit staff were virtually eradicated before reaching the top. The weather was poor and I fear she was traumatised.....but very full marks for getting most of us to the top and all down safely.
Advice for Potential Travellers
The climb was really difficult. It was less the final climb from base camp but the deconditioning that occurred before....and the weather is unpredictable. There is crime in Zanzibar and important to be forewarned.
Thank you for taking the time to leave a review, James, although we were sorry to read that you were disappointed with some aspects of your tour. As I am sure you appreciate, activity levels are inherently subjective, but we do endeavour to describe each trip as accurately as possible, and we are always open to suggestions to amend our guidance should we be made aware of clients feeling a particular trip’s activity level should be changed. This is one of our longest running trips and we therefore receive a large volume of feedback regarding our clients’ views on the tour. Whilst this trip generally scores highly for trip note accuracy, we are aware that your group experienced unusually cold temperatures, which may have increased the difficulty of some of the treks and caused more cases of sickness than expected. Whilst our product manager, John Penge, and tour leaders remain of the view that the current grading for our Kilimanjaro Climb Rongai Route trip is accurate, I would like to assure you that they will take your comments into account when discussing potential changes to the activity level of this tour. Addressing your second point, we take the health and safety of our clients extremely seriously and we were, therefore, very concerned to receive your comments about a theft at Fumba Beach Lodge. This property has been operating for twenty years and, whilst we are aware of petty crimes in the past, incidents of this nature are not common in this area, mainly due to the heavy police presence on the beach. Nevertheless, we would not wish to downplay your experience, which sounds particularly worrying, and we would like to assure you that the security presence at the lodge has been increased and the mosquito netting has been reinforced to hopefully prevent any repeat of this situation. We recognise that this cannot change your experience, for which we are incredibly regretful, but we do hope it demonstrates that we have acted on it.