Most Inspirational Moment
Petra by night.
Thoughts on Group Leader
Fantastic. Unfortunately this cannot make up for the extremely negative experience I had with a supplier Exodus continues to do business with yet claims it is unable to obtain an explanation from.
Advice for Potential Travellers
Go to Jordan! But don't book with Exodus. I have friends who have traveled to Jordan with competitor companies and have thankfully not had the woeful and distressing experience I had with Exodus.
We would like to thank you for your review, Sarah, and were pleased to read that you generally enjoyed visiting Jordan and were impressed with your Exodus tour leader. On the other hand, we were incredibly regretful to learn about your disappointing stay at the Holiday Inn Dead Sea. We have a well established complaints process, which has been tried and tested over many years, and we are confident, having discussed this with our customer services team, that they have addressed your concerns in an appropriate manner. We, nevertheless, remain apologetic that the end of your holiday was not as positive as you or we had anticipated.