Most Inspirational Moment
The cycling along the Atlantic coast, the scenery and all the hotels apart from first and last as mentioned above.
Thoughts on Group Leader
Understand that Rafael usually works in the office so was not very informative although very pleasant. He also kept us cycling at a very slow pace a lot of the time, keeping us all together, not letting us ride on ahead and wait which a lot of us found extremely frustrating. Our hands were constantly on the brakes and therefore most days didn’t arrive at our hotel until late afternoon and it could have been much earlier, especially the first two very flat days. Daniel was the driver and he looked after us very well and organised excellent picnics.
Advice for Potential Travellers
Yes arrive in Porto a day early to see this beautiful city, and perhaps have an extra day in Lisbon because our group flight involved us getting up at 4.15 am.
Reply from Exodus
We would like to thank Denise for her review, although we are very sorry that she was disappointed with certain aspects of her trip, and that the orientation tour was not offered on this departure. The orientation tour is dependent on the time available after the arrival of the group flight, and we will review timings of each activity to maximise the opportunity to enjoy a short walk in the city centre before or after the wine tasting, whilst still ensuring enough time is given for check-in and the main trip briefing. For those wishing to spend more time in Porto, we recommend considering an earlier flight or pre-tour accommodation to allow more time to visit the city and its many highlights independently, as mentioned in our Trip Notes.
We regret that Denise was disappointed with the leadership on this tour. Rafael works in our local operator’s main office but he is fully trained, leads trips every year and knows the route well. A group’s pace will often depend on the difference in each client’s ability and, whilst there are some sections during which clients can cycle on their own, generally the tour leader must keep the group together for safety reasons. The pace is therefore tailored according to the trip grade, which is 2 (leisurely/moderate).
We were sorry to learn that Denise was disappointed with the final day of the tour, and we will ensure that every group is offered an optional guided tour in Lisbon from now on. Those wishing to explore independently will be provided with detailed information regarding highlights, maps and directions. Tour leaders have also been briefed to offer an optional farewell dinner from now on. Marta Marinelli – Product Manager