Most Inspirational Moment
Taj Mahal
Thoughts on Group Leader
Manu was very good. Delivered the programme. Told us a lot about India, and very open about his country. All the crew were very good.
Advice for Potential Travellers
India is chaotic and assaults all your senses. On the road you will see people, cows, dogs, buffalo, and lots of rubbish and plastic. It takes about a week to get used to the chaos !
Reply from Exodus
Thank you for your review of your November cycling trip to Rajasthan with us, Adam. We were pleased to read that you enjoyed the rides and were happy with your tour leader, Manu, though we were very sorry that you found two of the hotels used to be of a poor standard, which is not at all the kind of feedback we expect to receive.
We have contacted our local operator to investigate your comments, and would like to assure you that these hotels are not our standard properties used on this trip. The properties you mention were last minute replacements for this departure, after our standard allocated hotels were unable to provide the number of rooms we required for your group due to unforeseen issues. We had believed these replacement properties to be of a similar standard, with the same facilities provided as those of our usual properties, however, it appears that they were not prepared for quite how busy they became immediately after the restart of tourism to the region (particularly domestic tourists). For our departures since, we have used the standard hotels for this itinerary, which receive very positive feedback, and won’t be using the alternative properties you mention again. While we hope that this can provide an honest explanation for the issues you faced in Sariska and Jaipur, we do remain regretful of your disappointment with the accommodation there.
-Sarah Puttnam, Product Manager