Anne Booth
Reviewed June 2022
Walking the Amalfi Coast
An enjoyable trip – thanks
I want, above all, to write about travelling to Italy and back by train. I was so pleased that you have added train travel to trips and I really enjoyed getting there and back this way. When I mentioned it to people in my group, most were unaware that it was an option and said they would have done it too had they known it was a possibility. I think it needs to be flagged up much more prominently and perhaps featured more prominently in your promotional material. I booked a couple of extra days here and there and had such a good time exploring cities and extending the holiday.
A couple of notes:
I booked in January? and was given details of hotels at that time. I was also asked to pay an additional £30 to cover hotel costs. I was contacted again much later about the travel arrangements and given details of a second set of hotels. When the train tickets were finally secured, only a couple of weeks before I went, I was given the details of a third set of hotels. Not great as I wasted time printing out details and looking the hotels up. I don’t understand either why the train tickets were not bought sooner. I understood that they would be un-refundable and had taken out insurance to cover myself. Surely, it would have been cheaper for Exodus to buy them as soon as possible? I was also booked on a slow stopping train between Naples and Florence, meaning I lost out on time there.
All the hotels were fine, although I was asked to pay for the Turin hotel. I have been in touch about this already and this is in hand. One point though: the Park Palace Hotel in Florence was lovely and in a beautiful part of the city, but I spent £50 on taxis getting from and to the stations which I thought was rather too much.