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Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

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Reviews

The itenarary was great. The local group guide was great. However, I have some constructive criticism below.

The trip was very nice but I have some constructive comments. This was advertised as a premium trip, however the starting hotel in Casablanca was mediocre at best. Certainly not 4 stars. The hotel had a least 4 other tour groups staying there at same time. One of the groups had 40 persons. This all resulted in poor service and chaos. The last hotel in Marrakesh was also a disappointment. The towels we old and only 2 provided. This is just a symptom of overall. The food for breakfast was disappointing. The farewell dinner that was at the hotel was terrible. The service was unacceptable. We were divided into tables of 4 instead of a large group farewell table. It would be more appropriate to go out of the hotel for a farewell nice dinner. A sign on the front desk at the hotel offered rooms available for $100 USD per night. The local guide was very knowledgeable and kind and did a nice job. However it seems he has done a lot of adventure guiding but maybe not so much of the premium luxury sort of trip. He could use some coaching on higher end trips. We had 8 Brits and 8 Americas the were in their late 50s to early 70s demographic. All of seemed to be very well traveled and use to higher end accommodations. One day on the road we ate at a gas stations with 3 other tour buses. This was chaos and was not luxury. Another time when we did not have a evening meal provided by the tour, we asked the guide to take us as a group together and of course we would pay for our individual meals. The guide understandably did not have a bus, So he put us is in 4 or 5 taxis and did not pay the taxi driver. We had to gather up 20 local currency (about the equivalent of $2 each for the cab ride . The was annoying and should have certainly covered by our Exodus fees .

Most Inspirational Moment

The camel ride and staying in the Sahara desert at the hotel and at the glamping camp. Also when we were in the atlas mountains it was very nice Riad and nice walk and nice meal with a view of snow on the Atlas mountains. The cooking class in Marrakech was great.

Thoughts on Group Leader

Great and I would recommend him. I would go on another tour with him and I gave him a nice gratuity. However, he needs a bit of coaching for a high end travel group. Also we had a woman that had some health issues and had a great deal trouble walking. Not really appropriate for this type tour when we walked 20,000 to 25,000 steps some days. He was very kind and attentive to her and spent considerable time arranging to walk with her and get her to a destination while leaving us in the care of local guides. I appreciate his care of her, but he should balance the needs of the group.

Advice for Potential Travellers

There is a lot of walking and a lot of time on the bus. However it was a great experience and I recommend this trip.

Outstanding Guides and Historians

Such a wonderful pilgrimage of history and knowledge learned about the Moroccan people. From Casablanca, to the Sahara Desert, to the High Atlas Mountains and onto Marrakech. …

Most Inspirational Moment

Spending time and having tea with the Nomads, their children, the camel ride, learning about the Medinas and getting to know the Berber people and their families. The Et-Taous African drum band and dancers was such a delight and it was joyful and fun. We enjoyed the overall history of the country, its past, present and current richness. The historical guides were extremely informative and knowledgeable. Each unique with rich stories to tell.

Thoughts on Group Leader

Our leader, Idblaaid Lahcen, was the best. He went out of his way to take care of everyone and to make all feel special.

Advice for Potential Travellers

To the travelers, this is a fantastic tour however, if you have a disability this may not be the tour for you. My husband, who is as fit as a fiddle, enjoyed all of the walking tours, all of the hikes as well as every aspect of this trip. The high Atlas Mountains hike was one of the highlights for him. He said, “He’d love to do it again.” This is an unforgettable experience, one you’d never forget. In spite of my health challenges, I am so very grateful that I was able to make this incredible trip. I learned so much about my ancestors which was so inspiring to me. I met so many beautiful people who felt like family. I will never forget them. They will remain vibrant in my heart forever. This is a beautiful tour. It’s full of spectacular sunsets and stunning sunrises. The road trip allows you to see so much of the countryside and so many aspects of the Moroccan North African culture. The Et-Taous African drum, dancers were very colorful, stimulating and exciting to see. To Exodus, I explained to Exodus that I had a disability and what my limitations were. They assured me that this tour would not be strenuous. However, this is a vigorous tour. But, Lahcen and all of the guides, upon being made aware of my challenges, quickly found rest areas and other options for me. Exodus might think about changing the description of this tour. They also need to listen more effectively to the customer to better accommodate their expectations. The Exodus team should take this tour so that they are aware and know firsthand the tour’s difficulties and the customer experience. Then perhaps change the rating from “moderate” to “vigorous or moderately strenuous”. Also, I suggest for this tour the maximum group be limited to 12 participants, instead of 16. It would be nice too if customers had a dedicated contact person at Exodus to work with them from the onset of the booking and afterwards, instead of the generic customer service contact number and email once the tour has been booked. This is an amazing tour and I highly recommend it!!!

Amazing trip to Morocco!!

When we agreed to this trip, I was nervous to say the least. Our guide Lahcen and the people of Morocco immediately put all of that to ease. We had an amazing trip. Lahcen and our other tour guides taught us about the culture, history, Islam faith and community of Morocco. It was unbelievable. I’d also be remiss not to mention Abdul, our driver. The care he took in getting us from destination to destination was awesome!!

Most Inspirational Moment

Visiting Lahcen’s home near Marrakesh and visiting his village, Imlil, in the High Atlas Mountains were very inspiring. While visiting Lahcen’s communities we learned how special his family and community are to him and saw firsthand the community coming together in support of a villager, his family, and the rest of the community that passed away during our visit.

Thoughts on Group Leader

Lahcen was amazing!!! His patience, love for Morocco and appreciation of our group were spectacular!!

Advice for Potential Travellers

Be prepared for long bus rides. Going from Casablanca to the High Atlas Mountains/Marrakesh, and everything in between requires a lot of drive time. It’s so worth it though. We saw ancient Roman ruins and other UNESCO World Heritage sites, stayed in Riad’s across Morocco, visited markets in each city/location, learned so much about the Moroccan people, and rode camels in the Sahara Desert. Wow!!!

Amazing Morocco

I went into this trip with very little knowledge of what to expect. I am leaving Morocco with a true appreciation of the people, the culture, the landscape and the history. The trip was very well curated and we were extremely well taken care of throughout the entire experience. Our guide, Lahcen, was incredible; he shared so much of himself, his humor, his culture and was very willing to answer anything we asked about politics, religion or history. The guides in each city/town were also very informative and insightful.

Most Inspirational Moment

There were many, but I think what resonates the most was being in Imlil and in the village where Lachlan grew up. Listening to him talk with such pride about this community and then seeing the village and meeting the people was amazing. The warmth, the kindness, the support they have for one another. It was an honor, especially to be there as a member of the community passed away and to be witness to them all come together. Again, Lahcen was very generous as he explained this very important burial custom to us all in the midst of his own personal connection.

Thoughts on Group Leader

Patient, humorous and very attentive. He managed us all very well and took care of us to ensure we felt safe and everyone had what they needed. It would not have been the same trip or experience without Lahcen.

Advice for Potential Travellers

It is a lot of time traveling, so be prepared for that, but worth it to see as much of Morocco and have the vast experience of the country.

Wonderful Travels thru Morocco

This was a very comprehensive trip. We saw the cities, the villages and the Sahara. We went through the markets with a local guide shopping for our food for our cooking class. “Glamping” in the Sahara and riding camels was fabulous. Every local guide that we had at each stop was so informative as they explained what life was like in these villages throughout history and today.

Most Inspirational Moment

The most inspiring moment for me was being able to go to Imlil, in the high Atlas Mountains. The village where our guide Lahcen grew up and still has a home. We were in his village when we heard what was a call to inform the villagers that someone had passed away in the village. Within minutes, we saw people coming from all directions to go to the town to support the family and participate in the ritual of honoring this fellow villager.

Thoughts on Group Leader

Lahcen was very informative and organized. Lahcen is very kind, calm and understanding. He also has a good sense of humor. I really enjoyed his company throughout the trip. He explained to us about everything that we passed while we were in the bus and in the villages and cities. He answered every question that we had about the culture in Morocco, religion, beliefs and rituals. He shared his passion for his way of life, growing up in a village community that is one big family. He shared his passion about his family and we were fortunate to meet them . He transferred that passion to all of us. We had a lot of fun with Lahcen. He made sure that he kept an eye on all of us and kept us together. We all were very safe and well cared for. I arrived not knowing much about Morocco and left feeling like I really understood the people and the culture. As one of our guides said to us. “ we seek to build bridges“ and that they have!

Advice for Potential Travellers

There is so much to see in Morocco. This really gives you a full view , highlighting many different aspects of the Moroccan culture. It’s a great start and you will want to go back for more.

Treasures of Morocco Premium Adventures

Although we experienced an earthquake it was handled very well by our tour guide, Hassain. He made sure we were safe and it didn’t affect our trip too much.

Thoughts on Group Leader

He was always ready and willing to support us.

Treasures of Morocco Premium Adventures

Most Inspirational Moment

Staying in the desert, having tea with the nomad lady, out tour guide’s enthusiasm and fantastic knowledge.

Thoughts on Group Leader

He was always ready and willing to support us.