Book and Travel With Confidence
- Home
- Pandemic Travel Tips
- Book and Travel With Confidence
Book your next adventure with confidence
We are dedicated to creating incredible adventures that are run responsibly, so our customers can book and travel with confidence. We regularly review and update the way in which we operate our holidays to keep our travellers safe, healthy and happy.
We’re proud that Which? named Exodus Adventure Travels as a ‘Recommended Provider’ again this year for the 5th year running. Our adventures are also rated ‘Excellent’ by our customers on Trustpilot, so you know you’re travelling with the experts. Taking care of all the details to ensure every base is covered, all you need to do is relax and enjoy your holiday.
COVID and Post-Pandemic Travel
Following severe disruption in 2021-22 during the COVID pandemic, we are happy to now be able to operate our trips on a normal basis. At Exodus, we understand that for many, COVID remains something to be aware of when making travel plans, and while overseas. We have, therefore, put in place a simple three-point guide to give you that added peace of mind. Wherever you wish to travel, rest assured that you’re in safe hands throughout your adventure with us.
Book With Confidence
You can rest assured that with our industry leading booking flexibility and complete financial security, you are in safe hands if you need to change your plans.
REFUND Guarantee
We will refund you if we cancel your trip for any reason.
TRANSFERRABLE DEPOSIT
Your deposit is fully transferrable*.
Complete Financial Protection
Your booking is protected through our ABTA bonding & ATOL membership.
What you need to know:
- You will receive a guaranteed refund if we have to cancel your trip for any reason (in accordance with your Statutory rights).
- Your funds have full financial protection through either our ABTA bonding or ATOL membership.
- We also offer a hassle-free flight booking service for all UK customers, including enhanced flexibility options where available.
- Excludes Polar Expeditions and Voyages – see full booking conditions for details.
*Transferrable deposits
- If you are unable travel or need to change your dates, you will never lose your deposit.
- You may move your deposit to a new booking on a different trip or different date.
- If you are not ready to choose a new travel date, we can hold your money as credit against your name in a ‘suspense account’ for up to 12 months.
- If you need to cancel within 70 days of travel, cancellation fees do apply – see our Terms and Conditions for details.
- Excludes Polar Expeditions and Voyages.
The Adventure Begins Here
Get regular inspiration straight to your inbox from Exodus’ experts.