Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers
Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.
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Lots of our clients also like to post handy tips and advice about their travels. It’s great to know what to expect on an Exodus adventure before you go, so make the most of their experience and you’ll make the most of yours!
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14209 Reviews
4.7 out of
5
Reviews
Edward Bedford
Reviewed July 2024
Challenging but oh so very Rewarding
There may be an easier way to see Machu Picchu, but I don’t think there is a better way! The local team , led by Edwin, were absolute legends – 100% professional throughout, and took the very best care of us. I remain in awe of how head porter Roger and his team did everything we did (but carrying an entire campsite and in a faction of the time!) and chef Roberto is a magician for producing restaurant standard meals in remote mountain locations! The trek was certainly hard in places – but not excessive – and it was a truly special and rewarding way to see this iconic location (with added bonuses of the sacred valley at the start and being able to see Machu Picchu twice at the end – once when you descend from the trek and again, in more leisure, the following morning).
Most Inspirational Moment
The feeling of achievement for cresting the peaks on days 2 and 3 of the trek will stay with me - and the first views of Machu Picchu from the Sun Gate are something very special.
Thoughts on Group Leader
Our leader Edwin was the jewel in this trip’s crown - experienced, skilled, professional and spiritual, he did an amazing job getting our group up and down the mountain in good spirits - and ensured we got the absolute most out of all aspects of this trip.
Advice for Potential Travellers
2nd trek day in particular is a challenge - amazing sense of achievement, but climbing +/-800m when already at altitudes >3,000m was no easy ride. Walking poles are an absolute must (perhaps even more for the steep descents than the climbs). Campsites offer breathtaking views - and a unique experience - but are very basic (so pack/prepare accordingly). Follow the advice on layering - we experienced everything from literally frozen nights/mornings to the kind of intense sun you only get at altitudes.
Joanna Sowerby
Reviewed July 2024
ADE -Puglia -Departure -6.7.2024
Good and well planned itinerary. Good restaurants for group meals. Good and interesting standard of accommodation – it was really interesting staying in the trullo in Alberobello and the Sassi Hotel (cave hotel) at Matera
Most Inspirational Moment
Alberobello and staying in the trullo house and walking around Alberobello. But saying that I enjoyed everywhere we went on the trip and all the places we saw - Matera was also fascinating to wander around.
Thoughts on Group Leader
Generally good. Knowledgeable and helpful. Did some good guided tours around places we visited and suggested good places to go in free time. He dealt with a difficult (and quite frankly unpleasant and rude) client in a polite and professional manner - she was not the usual client you would expect on an Exodus trip and seemed to have completely unrealistic expectations of for example accommodation (asking if there would be a swimming pool in historic building in historic city centre!! (embarrassing)). The rest of the group felt sorry for her travelling companion (who was nice). He dealt well with the change of plan when we could not go to the masseria for the pasta making demonstration and lunch, finding a great local alternative restaurant and arranging the drink and buffet dinner at the Lecce hotel which was appreciated. Changed the itinerary for Lecce so guided city tour was in morning instead of afternoon (as it said in trip notes). This is the way it should be as you want to do a city tour before free time to get some ideas of places to go back to so the trip itinerary should be changed to reflect this. Areas for improvement - (1) it would have been helpful to have an overall summary of the trip and events on each day on the first briefing, (2) I would have liked more than 1 hours notice (on the bus) of the option for the free day - opportunity to go to both Monopoli and the caves by minibus and the cost of this. I think we should have also be advised of public transport availability (it seems that public transport is limited so it is likely I would have thought that the minibus was the best option but I felt pressured into the minibus option at this short notice), - I think this is something that should have been mentioned on the overall summary on the first night (3) I was surprised that only 3 group evening meals were offered. When I have done Exodus trips in the past group evening meals were offered on every night except the free day (4) I was surprised he didn't know or inform us that there would be a procession and fireworks on our last night in Matera (as an extension of the 2 July saints day)
Sarah Mampilly
Reviewed July 2024
Would never book with Exodus again
Appalling customer service from Exodus on return from my trip. A 5* resort billed as a “standout for many” by Exodus (Holiday Inn Dead Sea) failed to provide functioning air conditioning & was dishonest about it. Despite back and forth for several months, Exodus failed to investigate my complaint claiming they were unable to get a response from a supplier they continue to use and whilst acknowledging my experience was unacceptable, “reassured” (!)me my experience was a “one off”.
Most Inspirational Moment
Petra by night.
Thoughts on Group Leader
Fantastic. Unfortunately this cannot make up for the extremely negative experience I had with a supplier Exodus continues to do business with yet claims it is unable to obtain an explanation from.
Advice for Potential Travellers
Go to Jordan! But don't book with Exodus. I have friends who have traveled to Jordan with competitor companies and have thankfully not had the woeful and distressing experience I had with Exodus.
Reply from Exodus
We would like to thank you for your review, Sarah, and were pleased to read that you generally enjoyed visiting Jordan and were impressed with your Exodus tour leader. On the other hand, we were incredibly regretful to learn about your disappointing stay at the Holiday Inn Dead Sea. We have a well established complaints process, which has been tried and tested over many years, and we are confident, having discussed this with our customer services team, that they have addressed your concerns in an appropriate manner. We, nevertheless, remain apologetic that the end of your holiday was not as positive as you or we had anticipated.
Anthony Taylor
Reviewed July 2024
Bosnia trip review
Overall a good trip with a very thoughtful and considerate guide.
Most places visited were very interesting. However the itinerary as a whole could do with further review – too much time in Durmitor – Day 4 would have been better spent in Dubrovnik where we had no proper tour.
Walks in Lukomir, Day 7, were more challenging than Level 2 and would have been difficult for those who weren’t experienced walkers.
Room in Dubrovnik hotel, Day 11 plus two additional nights, was tiny. Insufficient room to properly open a suitcase. A disappointing end to the trip.
Most Inspirational Moment
Sarajevo
Thoughts on Group Leader
Young and new to guiding. However very organised and aware of the group's needs. Commited to the role.
Lynn Reilly
Reviewed July 2024
The best amazing vacation ever !
The trip was fabulous -beautiful places , lovely hotel and friendly warm staff , excellent food wine and our leader Veriano was so kind engaging fun and made the trip even more enjoyable and our group was fabulous. Would go back tomorrow! Highly recommend it!
Most Inspirational Moment
Taking the boat to Capri was breathtaking !
Thoughts on Group Leader
Veriano was phenomenal -so knowledgeable engaging fun enjoyable and concerned for everyone’s health and making sure we all had a fabulous time which we did!!
Advice for Potential Travellers
Go enjoy and have fun!!
Hayley Nash
Reviewed July 2024
Carpathian Walking & Bears
A fantastic trip! A variety of walks, with a hand-full of slower activities to balance out the week nicely. The Carpathian Mountains are absolutely beautiful.
Most Inspirational Moment
The bear hide! We saw about 9 bears in total including cubs - an amazing experience to see bears in the wild.
Thoughts on Group Leader
Sebi was superb - a brilliant wealth of knowledge, made sure everyone in the group was included, and had a great sense of humour.
Advice for Potential Travellers
As someone else has mentioned - take earplugs! You will hear the dogs barking throughout the night.
John Gordon
Reviewed July 2024
3 beautiful countries
A varied tour covering 3 countries, 3 capital cities, beaches, castles, country houses, cathedrals, countryside and national parks
Most Inspirational Moment
The gorgeous coastline at the Lahemaa national park, Tallinn old town, hill of witches trail
Thoughts on Group Leader
Petras was a great tour guide; interesting, helpful and friendly at all times
Advice for Potential Travellers
This is a leisurely tour, but be prepared for lots of walking around towns, often on cobbled streets, so bring comfortable footwear!
Julie Bridge
Reviewed July 2024
Brilliant trip!
Kyrgyzstan & Kazakhstan were totally unexpected, smart Russian built cities and beautiful ‘alpine’ scenery with it’s snow capped mountains, rushing streams and waterfalls, lakes and flower meadows! Uzbekistan, more as expected with lovely monuments – Khiva not to be missed!
Most Inspirational Moment
Picnic at one of the lakes was so peaceful plus seeing the golden eagles flying.....
Thoughts on Group Leader
Both terrific and nominated for awards - Vitaliy in the first two countries & Dilshot in Uzbekistan.
Advice for Potential Travellers
Don't forget a torch for your yurt stay ;)
Claire Carpenter
Reviewed July 2024
Perfect walking and wildlife holiday
We would thoroughly recommend our week in Romania. The walks were really thought out; our leader was excellent and the hosts at the guesthouse really interesting and thoughtful.
Most Inspirational Moment
The evening in the bear hide was so memorable. Saw lots of bears and cubs - an amazing experience.
Thoughts on Group Leader
Really excellent. Very knowledgeable, helpful and friendly.
Advice for Potential Travellers
Great flowers in May/June, the meadows were incredible.
Paul Masters
Reviewed July 2024
Everything that was promised by the trip notes and earlier reviews
A lovely week in an undisturbed mountain environment. We hardly saw anyone else on our walks, and Yagodina village is completely calm. It feels such a healthy week – unspoilt and wholesome.
Most Inspirational Moment
Probably when our tour leader confided that he is housing in his roof both a large colony of horseshoe bats AND stone martens (which I had never heard of before). Talk about walking the walk as a conservationist..
Thoughts on Group Leader
Excellent. As a walking leader, Julian had put great thought into a lovely variety of walks; his relationship with the people in Yagodina and the hotel is deeply impressive and it felt as though we got special treatment because of him; and his knowledge of the wildlife is HUGE. An expert on bears, but so much more besides. And he is good company
Advice for Potential Travellers
Trip notes are very good, so nothing to add there. I thought that it was worth spending an extra day at the end to visit Sofia, especially as I was able to get a more convenient flight home that way
