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Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

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Reviews

Mismanaged, poorly prepared and mis-sold

If you are considering booking this trip, please do be aware of the following: – The “hike” on “local trails” on day two of the trip is, in actuality, a walk down the town’s high street past all of the local tourist hotels and restaurants. – Exodus do not check the internal flights with the airline. As such, you may miss multiple days of your trip should the airline reschedule flights as Exodus will not be aware. – Exodus do not check whether Rinca Island is open. Therefore, should the island close for construction works, as it did for two years during the pandemic, you will lose out on the dragons part of the Primates and Dragons trip. – Manta Rays, are not regularly seen at Manta Point, they are instead seasonal visitors to the area with sightings outside a few months exceedingly rare due to the roughness of the sea Unfortunately, our trip encountered all of these issues and more. Exodus utterly failed to deliver nearly any part of this trip as advertised and in the aftermath have deliberately misinterpreted our complaints, refused to take responsibility for their failings and refused to make adequate amends. This was our fourth trip with Exodus. After thoroughly enjoying the first three, we never want to travel with Exodus again.

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Reply from Exodus

We appreciate you taking the time to leave a review, although we are genuinely sorry that you were disappointed with several aspects of your trip to Indonesia and that this has discouraged you from travelling with Exodus again. The regrettable issues your group encountered were the result of flight schedule changes, which affected the planned itinerary, and the unexpected closure of Rinca Island, both of which were outside Exodus’ control. We understand that our customer services team have been in contact since your return and I hope that they are able to resolve your concerns as we wish that, in time, you might consider travelling with us again. We, nevertheless, remain apologetic that your recent experience did not meet your expectations.

Kelly Reid, Product Manager

Excellent trip - full of variety

I loved the variety in this trip, it’s three different holidays in two weeks ! From jungle hiking in Sumatra to seas and sunsets in Flores and finally Bali for temples, the beach and chilling.

Despite the distances covered and three flights, it doesn’t feel like you are always on the move as when you get to a location you stay for several days. All the accommodation was good and well located and the Indonesian people are lovely and welcoming. Food on the boat is exceptional and sleeping on deck is an experience.

An excellent guide and fantastic travel companions made this a highly memorable trip

Most Inspirational Moment

The main highlights were obviously seeing the orangutans and Komodo dragons and we saw both. We were lucky to have the opportunity to watch several orangutan mothers with their babies in close proximity and we saw plenty of dragons on both Rinca and Komodo islands. Other highlights were watching the fruit bats fly at sunset and watching the playful monkeys in Ubud. I also did an optional horse riding excursion (from Sanur) which unexpectedly included a visit to a turtle conservation area where we saw just hatched baby turtles.

Thoughts on Group Leader

Wira was an excellent guide. He usually does the activity based trips in Bali, but had stepped in to take this tour as Elly was unavailable. Wira was always laughing, approachable, organised, practical, knowledgeable and sociable, he was always prepared to go the extra mile for you. Additionally, the local guides that accompany you in Sumatra and Flores are excellent. Wira had to deal with a couple of situations which he did quickly and effectively and he couldn't apologise enough for a couple of issues that were completely beyond his control. He helped to arrange some optional excursions that were "not on the list" and even joined a few of us on one of them.

Advice for Potential Travellers

Take decent walking boots, I'm glad I did especially for the 2nd day "long" walk in Gunang Leuser National Park. They provide walking sticks (no need to pack one)- I was grateful for the one I used though it does become a liability when trying to take photos ! If you are offered the opportunity to visit the Bat Cave - it's not for the faint-hearted, lots of rocks and scrambling (I had to bail part way through) A few of us wanted to do different excursions to those presented to us on the list. So from Sanur, 5 of us went horse riding on the beach with Bali Horse Riding who were very professional, taking time to assess your ability and matching you with one of their well looked after horses. Most of us slept on the boat deck for both nights. If you go July, I recommend taking something warm to sleep in. I wore my jacket and leggings both nights and many of us added socks for night two ! Some of our group got the chance to see Manta Rays at Manta Point, so make sure you are "snorkel ready" with your underwater camera when the boat gets there. Some of us also wanted to visit Ulun Danu Beratan Temple, so Wira arranged a driver for us and actually came with us. He even arranged the hotel to do breakfast e=half and hour earlier so we could leave and get there before any of the tourist buses. We watched the locals go about their prayers, saw a cremation purification ceremony and got "classic" photos of the temple (minus hoards of tourists). We then went onto the Jatiluwih rice terraces which were beautiful and so much less touristy than the ones we'd seen the previous day on the itinerary trip. We left at 7.15am and we were back for 1.15pm and it cost us about £7/8 each (including driver's trip) well worth it. If you want to do the optional half day trip to Tanah Lot temple from Sanur, I would ask your guide if you could arrange to leave earlier than scheduled, we left at 8.15am and got stuck in the dreadful traffic and consequently we were rushed around the temple.

Primates and Dragons May 2019

A well organised trip. The chief guide was excellent as were all the additional guides.
The accommodation was first class with a variety from Eco Lodges to top hotels.
The tour was arranged to see the maximum sights during the 3 week period – but at times there seemed too many options and a slower pace would have improved the trip. Of necessity there were lots of internal flights that had to be endured!
As a group we all mixed in -we varied from 3 couples and 6 singles but all meals etc. went well.
An enjoyable trip that ticked all the photo opportunities with a blend of local culture for interest.

Most Inspirational Moment

The most hilarious moment was during our watch of the Orang-utangs when another visitor had left his back-pack open and this was spotted by a sharp-eyed male who shot down from his tree, snatched a crisp -packet from the bag and shot up another tree where he ripped open the packet and starting eating the crisps - never underestimate the intelligence of a primate!! My other memory is of the traffic and the number of mopeds all overtaking cars and lorries with abandon and with no overt action from the car,etc. being overtaken - a lesson in politeness for Westerners!

Thoughts on Group Leader

Elly our group leader was very efficient and got us in a group to the right place at the right time - no mean feat considering all the different ways of travel.

Advice for Potential Travellers

Take a poncho as it can rain heavily.

Amazing wildlife

A fantastic holiday, you see and do a lot including the two main highlights of the trip (Orangutans & Komodo Dragons) in a beautiful country. The trip is very well organised so it’s not too hectic or tiring but full of great experiences.

Most Inspirational Moment

Seeing the Orangutans. There was a moment when a baby was one tree away from it's mother and the mother reached her hand out for the baby to take before helping her swing into the other tree. It was such a human-like moment between a mother and child, wonderful to spend time with such a beautiful species.

Thoughts on Group Leader

Elly was brilliant, every things she did was to ensure we enjoyed the trip and made fantastic memories. She kept an eye on us all when snorkelling, ensured we had the best photo opportunities and gave us ointments to put on sunburn when needed!

Advice for Potential Travellers

Bring a t-shirt / rash vest for snorkelling, the sun is incredibly strong and it's very easy to get burnt.

A wonderful guide and very well organised trip

The trip was very well organised and the local guides were incredible. Although the trip is only 2 weeks long we were able to pack a huge amount and sample the diversity of Indonesia, with some level of flexibility. From the Orangutans in the North to the Komodo dragons and Manta rays in the south. This trip has it all and so much more. It was amazing to respectively see these creatures in the wild.
Elly, our guide, is filled with so much joy and enthusiasm. It was lovely that although she has done this trip many times, she is filled with just as much awe as us tourists at Indonesia’s natural world.
We could have perhaps done with a little less time in Bali but other than that I have no complaints! I hope one day I will be back and be able to visit the local people I can now proudly call friends.

Most Inspirational Moment

Swimming with the manta rays was extraordinary.

Amazing adventures

This trip packs in so much. Close encounters with orangutans, Komodo dragons and an amazing amount of marine life on the best coral we have ever seen. All the hotels used were lovely with nice pools to relax by. Our guide Elly was lovely and local guides on trips couldn’t have been nicer. Wonderful food including an amazing jungle picnic. Really felt well looked after on this trip. Wish I could go back right now!

Most Inspirational Moment

Difficult to select one....there were so many! Being so close to a huge but very placid male orangutan and his family. Especially when he stood up and wanderered about on two legs so close to us.

Thoughts on Group Leader

She was lovely. Very caring to the whole group

Advice for Potential Travellers

Volunteer to sleep on the deck of the boat. Cabins are a bit stuffy in the heat. Take your own towels on board. Jungle treck needs a reasonable level of fitness but you can go as slow as you want. Plenty of guides around to help.

what an amazing trip

This was an exceptional trip. Our guide Elly was very caring, had a great sense of humour,was incredibly well organised and ensured everything went smoothly.The itinerary was extremely varied but the pace of the trip was not too frenetic. The hotels were all very comfortable with lots of character.Seeing orang utans in the wild was a real highlight( saw 6 in total) in the jungles of Sumatra. What I particularly enjoyed was snorkelling in the seas off Rinca and Komodo.Whilst I primarily booked the trip to see the Komodo dragons the quality of the coral and abundance and variety of fish was magical.I have snorkelled and dived all over the world and this is the best I have ever seen.Swimming with 10 Manta rays was absolutely incredible.I would definitely recommend this trip

Most Inspirational Moment

Swimming with manta rays

Thoughts on Group Leader

excellent

Advice for Potential Travellers

Make sure you have suitable sun protection for snorkelling .Buy an underwater camera

Superb wildlife and varied itinerary

This is a highly varied trip which includes a number of iconic species (Orangutans, Thomas Leaf Monkeys, Macaques, Komodo Dragons) and great scenery alongside local culture and beaches. I was initially worried about the amount of internal travelling, but it was broken up quite nicely and didn’t make things tiring at all. The leaders make a point of saying animal sightings aren’t guaranteed, but we saw lots.

Most Inspirational Moment

The jungle walks in North Sumatra were the true highlight of the trip for me, meeting the Orangutans and Thomas Leaf Monkeys. The people of N Sumatra are also extremely friendly, and clearly enjoyed meeting us as much as we did they; that was really inspirational.

Thoughts on Group Leader

Elly was superb, nothing was too much trouble for her, and she always went the extra mile to make our holiday special and share her knowledge and information. In each area we used local specialist guides, who were without exception ultra friendly and helpful.

Amazing wildlife

I really enjoyed this trip and I was very lucky with all the wild life I saw. The people of Indonesia are really friendly and it was great to see so much of the country

Most Inspirational Moment

Seeing the wild orangutans and komodo dragons in there natural environment was unforgettable

Thoughts on Group Leader

My group leader was Elly. She's great, very passionate about Indonesia and its wildlife. She was always happy to help with any thing.

Advice for Potential Travellers

If your into photography but want to travel light this may help. I took my DSLR with just a zoom lens 300m for the wildlife, my compact for everything else and my gopro for a few videos. On one of my free days I went on a quad bike tour in Bali. It wasn't on the list of things but Elly sorted it out for me. I definitely recommend doing this.

Hectic but very rewarding trip

This trip fits a lot in to the two weeks but delivers some very special experiences with both the orangutans and the komodo dragons so it is well worth the hardship of some early starts and long travel days. The accommodation is generally good although the boat is rather basic, but this is a small price to pay for the excellent snorkelling and komodo dragon sightings that the boat makes possible. The food on the boat is both tasty and plentiful and the crew very obliging.
Overall this is an excellent trip and a rare opportunity to see both orangutans and komodo dragons as well as experiencing life in three areas of Indonesia.

Most Inspirational Moment

The first sighting of the orangutans was soon after we started our first jungle trek and was a special moment, especially as they seemed so comfortable with us being so close. This was just the beginning of our trek and was followed by many more sightings including some very playful infants and an impressive mature male. The komodo dragons were no less impressive and watching a female dragon who was guarding her nest full of eggs erupt in to action to chase off another dragon who was looking to eat the eggs is a moment that I will not forget.

Thoughts on Group Leader

Elly was an excellent leader. Good company, very professional and a capable problem solver as well as being around when ever she was needed, including some late nights when the group went on from the evening meal for some music and beers and Elly made sure we all got home safely!

Advice for Potential Travellers

Its generally hot and humid and we had nightly heavy rain when in the Sumatra jungle so a light weight waterproof jacket/poncho is useful. Pack light and get laundry done half way through the trip in Sanur, the Swastika bungalows did a good job with our laundry (24 hour turn around) for very small cost. Take a t shirt or rash vest for the snorkelling to avoid sun burnt shoulders and a torch or head lamp for the boat at night (generator off at night by group decision to enjoy the silence) and in case of power cuts in the other hotels.