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Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

Simply use the selector below to search our trip reviews and start reading real feedback from real Exodus travellers who have ‘been there and done that’!

Lots of our clients also like to post handy tips and advice about their travels. It’s great to know what to expect on an Exodus adventure before you go, so make the most of their experience and you’ll make the most of yours!

Haven’t posted your review yet? Here’s how to do it…

Once you return from your Exodus adventure holiday, you will be emailed a link to add your review. Any feedback collected is posted onto our website, totally unedited.

Alternatively you can navigate to the relevant trip page and add your review via the Reviews tab.

Reviews

THE INCA TRAIL

A well planned, interesting and enjoyable adventure.

Most Inspirational Moment

A great group of people - age ranged from 16 to 61 - our Guide Disnarda encouraged a team atmosphere to make a great holiday wonderful.Getting up Dead Woman's Pass! Up to 4215m, Disnarda paced us so we all got up there together - a real moment of achievement for us all. The third day of the trek is the most scenic - fantastic views.Sleeping above the clouds and watching the sun rise over the mountains has to my moment where I really thought WOW!!!Maccu Picchu is amazing and walk there puts it into perspective.

Thoughts on Group Leader

Disnarda Aragon - she is amazing. She is thoughful, humorous, kind and regularly reminds you to wash your hands so you stay healthy! She is very knowledgeable about the history, geography, flora and fauna. She is very well organised and is excellent at making sure everyone's needs are met (usually before you have even thought you might want something). She made us all feel very welcome, cared for and safe.I was really impressed with her skills and humanity. 

Advice for Potential Travellers

Choose Exodus. This is the first trip I have done with them and I was really impressed. The details are amazing - getting woken up with a cup of tea and a bowl of hot water to wash in when you are above the clouds; great food, prepared on a gas ring - made me feel very inadequate but then cooking has never been my thing! Take lots of layers - it is hot during the day (dry season) but can get down to -3 at night. I slept in 5 layers and a sleeping bag! Drink a lot of water - Disnarda reminds you of this all the time - and just pace yourself. The walk is tough in places but if you take it slowly and rest regularly (to enjoy the view) it is achieveable by anyone with a reasonable level of fitness. The downhill bits can be hard on your knees. Poles are useful if you are used to them. Take a second camera - I took sooooooo many photos my battery ran out on day 3 of the Trail, luckily I had a spare one with normal batteries. 

THE INCA TRAIL

Amazing and the best trip so far with lifetime memories.  A must to do for all keen trekkers.

Most Inspirational Moment

The most inspirational moment was entering the Sun Gate and the view of Machu Picchu for the first time.  Like all wonders of the world, no picture can capture the breathtakingly beautiful sights of the Inca Trail.

Thoughts on Group Leader

Our guide Demas Tarrang Masco and his team were excellent from start to finish.  Dimas was extremely knowledgeable, fun, enthusiastic and very keen to enhance our trip to the full.  In our experience having booked Exodus trips before, they select the premier local guides and I will continue to book with Exodus knowing they select the best.

Advice for Potential Travellers

If booking the Inca Trail, I would thoroughly recommend the optional trips of Lake Titicaca and in particular, The Amazon.  The whole adventure in Peru was absolutely awesome and one I will never forget!

THE INCA TRAIL

Everything it says on the tin……and then some!

Most Inspirational Moment

Reaching Sun Gate and looking down on the prize of the trip....the Inca ruins of Machu Picchu.

Thoughts on Group Leader

First class - friendly, knowledgable, funny, motivational.

Advice for Potential Travellers

Good camera.

THE INCA TRAIL

Everything that you would expect and more! Our guide was a brilliant ambassador for Peru, the pace of the trip was perfect and the scenary stunning. We were extremely well looked after by the support staff with great meals, and our needs well attended to.

Most Inspirational Moment

Reaching the summit at Dead Womans PassReaching the Sun Gate and gaining our first views of Machu PicchuThe views from the campsite at dusk in the Cloud Forest

Thoughts on Group Leader

Juan was the best guide I have had on any Exodus tour to date, and I have been on about 5 now. He had a great sense of humour, was very knowledgeable about the area, flora and fauna, gave us extremely valuable advice about acclimatisation and kept a very steady pace allowing us to arrive in Machu Picchu at a time of day that allowed us to see it without the tourist swarm.

Advice for Potential Travellers

Take plenty of warm clothing for the night time and a hot water bottle. Ground was very hard, cold and damp in most of the camp grounds. The two days planned for acclimatisation in Cusco are certainly needed. Our arrival was delayed by 24hrs which meant we lost a day. Fortunately no members of the group were sick but we did feel the effects. Juan was able to give us plenty of good advice about how to combat the symptoms.

THE INCA TRAIL

What a sensational holiday! I knew it would be amasing, but the scenery was inspirational. What a fantastic holiday and what a great group of people I experienced it with. This is a great holiday which I’d recommend to anyone who’s hesitating booking this once in a lifetime trip.

Most Inspirational Moment

Them most inspirational moment of the trip was watching the sun rise on one early morning above and watching the early morning mist drift past the mountain range- it's so easy to see how the Inca's viewed the area with such spirituality and reverence. The ruins of outposts along the Inca trail were so charged with emotion and charm.We were also lucky enough to see a wild deer near to a small lake on the trail, that was at points only about twenty feet away.

Thoughts on Group Leader

I don't think we could have had a better tour leader than Charlos. He was so incredibly knowledgable and he and Wilson were so patient when it came to waiting for me to take the hundreds of photographs which I took (over a thousand!). The English spoken by Charlos was exceptional, and I think the best I've heard from any guide. He was articulate in explaining the many sights of Peru, it's culture and beliefs. Exodus sends its guides and chefs to college and courses to help them create a wonderful experience for the holiday maker. This shows in the fantastic quality of food which was served up on the hiking part of the trip. They prepared three meals a day for the group, which was amasing and certainly helped fuel us for the journey.

Advice for Potential Travellers

Walking poles are a must, and the best time to travel is May/ June, as there are no mosquitos, and the temperatures are lower- a great point considering you'll be excerting so much energy hiking the many steps of the trail. And the gentle breeze we encountered throughout the walk made the hike comfortable and a really beautiful feeling when you reached the top of a long climb. A head torch is also a must, as navigating around the camp at night can be challenging.

THE INCA TRAIL

Great trip, though dead woman's pass is a testing day. Superb guide in Carlos who was very cool and also very informed about the whole history of the trail and the Incas. The sights are stunning as are the mountain views and Machu Pichu lives up to its reputation. Benny the cook did a great job with the food. Exodus let itself down with the hotel in Cuzco: do not let them put you in the Andean South Inn" awful hotel and awful area: we checked out and stayed elsewhere

Most Inspirational Moment

The third day with simply stunning views of the Andes and the day in Machu Pichu; rates with Kili and Everest as a sight to see.

Thoughts on Group Leader

Carlos was the best of the group leaders I have had on exodus tours. He was polite, erudite with a nice dry sense of humour. He made the trip and we missed him on the rainforest and lake titicacca extensions

Advice for Potential Travellers

don't let exodus put you in the Andean South Inn in Cuzco: they have had previous reports that its not good, not in a nice area and has no warm water. It was the worst hotel I've stayed in with Exodus by some margin

Review Centre
Reply from Exodus

Thanks for your review. I’m glad you enjoyed your trip but I have asked our local partner to provide feedback from our tour leaders on recent trips which have stayed at the Andean South Inn, as this is a property we have used for several years and it usually gets good reports for both the services and the location. We have had reports about the water supply in the past, but this turned out to be related to a city-wide shortage rather than a specific problem with this hotel.

The hotel is in the San Blas district, which has many hotels and is certainly not a a bad area – I have stayed on the same street as the Andean South Inn several times over the past few years and have always felt safe, despite the fact that streets are narrow and not always brightly lit at night. Safety for our clients is of paramount importance, and our tour leaders always recommend that you take one of the city’s many inexpensive taxis in Cuzco after dark wherever possible, as petty crime is not unknown – this is true of Cuzco in general, and is not specific advice for San Blas.

Tim – Product Manager for Peru

THE INCA TRAIL

I was really nervous about doing this and thought about backing out so many times. I’m so glad I went through with it! It was truly amazing and the sense of achievement was immense! Don’t get me wrong, I found it hard but it is an experience I will always cherish!

Most Inspirational Moment

Getting up to 'Dead Womans Pass' is hard work but getting to the top and seeing the view of the valley, it was worth it. Obviously getting to the Sungate and seeing the clouds clear and reveal the icing on the cake brought a tear to my eye, not only was it beautiful but, I did it! The rainbows, ruins and snow capped mountains were also magical.   

Thoughts on Group Leader

Disnarda, was a great guide. Her and Orlando made sure that as a group we were fine and despite feeling like the weakest link in the group they did not make me feel as though I was holding anyone back. Be warned, they may be vertically challenged but they move like the wind along that trail with endless energy and enthusiasm.

Advice for Potential Travellers

Make sure you have a good mechanism for keeping your kit dry, we weren't in the wet season but it rained and hard. Don't worry about taking too many snacks, you get given stuff daily. Toilet roll is always a good one. Take a good sleeping bag and pack some thermals, high altitude camping can get cold. Metal water bottles are good as they can act as hot water bottles when it is really cold but 'plats' are good whilst trekking. If you don't like things flying in your face get a face mosi net (I was so jealous of those that had the common sense to take them). Trip to the hot baths on the last day, I'd skip it if I were you, the 'hike' to get up there, in my opinion, is not worth it, better off sharing the cost of a hotel room and getting a good hot shower that way. Day pack rules for Machu Picchu seemed a bit 'changeable'. I had a 35 ltr pack but we told that the limit for day packs for the following 1 day entry would be 20ltrs. Luckily we were allowed in with our packs but I think it is one of those 'fickle' policies and walking poles are not allowed during your day at Machu Picchu.Final day, before train ride back to Cusco, get something to eat, you will be on the train for several hours, they serve drinks but that is about it.

THE INCA TRAIL

Inspirational trip – I loved everything from the scenery, archeology, weather, walking, guide and my fellow travellers. Also did the Rainforest Extension – definitely recommended. Still buzzing a week later.

Most Inspirational Moment

So many fantastic moments - sunrises and sunsets on the campsites, incredible views of the mountains, and of course Macchu Pichu. Getting up Dead Womens Pass despite being desperately ill and collapsing with altitude sickness and dehydration 3/4 of the way up.

Thoughts on Group Leader

Juan was probably the best Exodus guide I've encountered (and I've done quite a few trips with Exodus, all with wonderful guides). His knowledge and enthusiasm were unsurpassed, and he looked after the group very well, despite a very wide range of physical abilities. When I was severely ill with altitude sickness and later dehydration, he looked after me brilliantly, but without compromising the rest of the group, and with superb tact, even coming to check on me several times in the night and sitting up with me in the middle of the night when I was not feeling well. Nothing was too much trouble for him and he was friendly and sociable with the group without being too forward. The assistant guide, Wilson, was quiet and shy but extremely competent and with a great sense of humour. He'll make an excellent main guide when he becomes a little more confident.

Advice for Potential Travellers

Most of it's been said in the reviews, but do also check the Arrivals Gate forum on here, because there's lots of good advice there that I missed before I went. Unless you're very young and healthy, take trekking poles, they really help with all the steps even if you don't particularly have knee problems. Don't do this trip if you do have knee problems though, you will really struggle (one of our group had real problems) and it then slows the rest of the group down.Also take your own down sleeping bag, it weighs so much less and the weight limit is quite restrictive otherwise. Advice varies but your sleeping bag is not going to get wet (the tents are very waterproof) and there's no other reason why you wouldn't want to use down. I took a 3 season sleeping bag with a silk liner. On cold nights they fill your water bottle with hot water to put in your bag - excellent idea, and worth (as I did) taking a metal bottle just for that purpose, even if you drink out of a Camelbak during the day. I used a Thermarest and my own down sleeping bag, total weight 1 1/2 kilos. Some people were already up to 4-5 kilos with just those two things.You don't need many clothes, just a couple of tops, a couple of pairs of trousers, some decent thermals and a few changes of underwear. After our first day in Cusco was absolutely freezing, I couldn't believe I would ever be in shorts, but the weather changes dramatically from hour to hour and also in different locations. Do take trousers that zip off into shorts, much more practical. Also do take good wicking base layers (not cotton tshirts), you won't regret it. Also plenty of layers that you can put on, especially at night. In the day I wore mainly tshirt and shorts, plus at times a light fleece and a fleece jacket and poncho (and long trousers), in the evenings I wore 2 thermal base layer tops, a fleece jumper and a light down jacket, and thermal leggings under light trousers, and was only just warm enough. If you wear shorts during the day, use mosquito repellent even if you don't see any mosquitoes...I never saw any but they found my ankles all right! I was nervous about the "toilet tent" but it was not nearly as bad as some reviews have indicated - actually far nicer than the public loos and they never smelt at all!Invest a few soles in a plastic poncho (sold everywhere) to go over or wear instead of a rainjacket - it can get very wet and they are very effective at keeping the worst of the rain off, especially for your backpack too (use a waterproof backpack cover too). You really don't want to get everything wet on the trek as it'll never dry out. Most important thing of all: even if the weather is not hot, drink lots of water and take rehydration tablets too. They say 2 litres a day - I'd recommend 3-4 litres. Don't underestimate how much the altitude will dehydrate you - I thought I was drinking a lot and still suffered severe dehydration, to the extent that I collapsed a couple of times and started to lose consciousness.

THE INCA TRAIL

An excellent trek but very tough, especially on day2 ( Dead Womans Pass). Be prepared  for bad weather!

Most Inspirational Moment

Arriving at the Sun Gate - Intipunko and looking down at Machu Picchu

Thoughts on Group Leader

Excellent. Very helpful and inspirational with first rate knowledge of all matters IncaHowever no provisions for emergencies. With only two guides available when one had to return to base because of someone falling ill there was very little provision for a back marker, and for long periods because of my slow pace i was on my own! More porters need to be trained to take over as guide no2 in the event of this happening. 

Advice for Potential Travellers

Grading not as advertised in trip notes. This is an extremely tough and challenging trek and should be rated severe - NOT moderate! and should not be undertaken lightly. Requires a high level of personal fitness and stamina. That said it is an extremely rewarding trek.

Review Centre
Reply from Exodus

Many thanks for taking the time to review your recent holiday. I’m glad you enjoyed the trek and felt justifiably rewarded when you made it to the Sun Gate for that first view of Machu Picchu – it certainly is a high point after 3.5 days of walking!

We provide two guides if there are more than 8 people in the trekking party, and if one guide has to accompany an unwell client back to a medical post the porters are instructed to ensure that one of them is always following the last person in the group so that safety is not compromised. We also encourage our tour leaders to keep the group together as much as possible in this situation, although this can be difficult if the group members have vastly different walking speeds. Unfortunately, Peruvian guide licensing restrictions are such that guides must complete university in order to be legally registered – the expense of this arrangement, combined with the fact that many porters have not completed formal schooling makes this impractical.

I’m sorry you felt the trek was tough and should be rated higher – our ratings are based on several factors, including the amount of ascent and descent during the day, the number of hours you spend walking each day, the distance, and the number of days spent trekking. I feel that based on all these factors our “moderate” grading is fair, and it is certainly in line with similar treks which we offer, although I understand that the effects of altitude may make it more difficult. Although I would not recommend the Inca Trail to anyone with no previous experience of walking, I believe that is within the capabilities of anyone of reasonable fitness and does not require special training prior to starting the trek.

With regard to the additional costs, the price of transfers in the trip notes refers to the cost these services in Cuzco, where the trip starts. Since you flew from a regional airport, it was necessary for you to spend a night in Lima, where higher transfer prices apply. As stated in the notes, the cost of the city tour is approximate, and will vary depending on how many people take the excursion – if just one person is taking the tour, as in your case, the costs will unfortunately be higher, whereas if more people take the tour the price will fall.

I’m sorry that you felt these aspects of the trip didn’t live up to your expectations, or if you felt that the trip notes were misleading, but hope this hasn’t put you off travelling with Exodus in the future. Thanks again for your feedback on the trip.

Tim – Product Manager for Peru

THE INCA TRAIL

A superbly organised, breathtaking experience

Most Inspirational Moment

Seeing hundreds of humming birds.

Thoughts on Group Leader

Despite having done this trip some 120 times before, his enthusiasm and passion for his country, it's history and it's flora and fauna were truly inspirational.

Advice for Potential Travellers

Take some Imodium - most travellers got upset stomachs at some point on the trip!!