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Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

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Reviews

A Thoroughly Enjoyable Tour Of This Majestic Island

A thoroughly enjoyable tour of this majestic island. Our first day out took us to some of the tourist hotspots – the huge Gullfoss waterfall, geysers, the growing fault line between the North American and Eurasian continental plates and the site of their 1100-year-old parliament. Thereafter our 1000-mile journey around the island was largely free of other tourists (it was February). The snow conditions were good (it covered the island, but wasn’t too deep for walking), with little rain (probably lucky for the time of year). Our only challenge was the wind, which did curtail our itinerary when we got to the west of the island.

Most Inspirational Moment

Many. The views as we travelled around this snow-covered isle were magnificent. As the road wound its way along the south coast, mountains were on one side and the sea with its black sand beaches on the other. The lightening at the Valley of Thor was just on-cue. Next the road wound round the eastern fjords, with the sun-lit sky gleaming off the snow-white mountains and deep blue water. Then it was through our first tunnel to Egilsstadir and, that night, our first and best view of the Northern Lights. The next day we journeyed across the plateau to Lake Myvatn, with its complete range of geological wonders – mudpots, steaming vents, lava towers, volcanic craters, psedo-craters and a thermal swimming pool.

Thoughts on Group Leader

Jon was an excellent group leader, as well as being the driver of our minibus. He always had a story to tell and alternative sites to visit when necessary. His restaurant recommendations were always excellent (I was very impressed by the quality of food at all our stops). Jon regularly monitored the weather and Northern Lights conditions, so that we missed the worst weather and got to see the Lights. He kept us safe when we ventured out, ensuring we wore the chains provided on our boots. And being February, all vehicles had studded tyres, making driving safe on snow covered roads

Advice for Potential Travellers

Dress for the weather you may incur, with lots of layers in winter. Waterproof over trousers and jacket are essential in February, as are a sturdy pair of walking boots. The chains provided are excellent, they have a rubber surround that fits them to your boots. A couple of the people brough anti-slip grips which proved to be inadequate. The day length obviously varies depending on when you go. Sunrise was nearly 10am in early February. The weather and temperature is also very variable. Check these out before deciding when to go. You might also want to check out the midge situation, if you don’t want to be bitten. Going in February did provide the possibility to see the Northern Lights and we were lucky. The Northern Lights are dependent on the solar activity, a cloudless sky and little light pollution from local lighting or the moon. For photographs, you need long exposure (15 seconds on my camera), which needs a tripod or something similar. Check your requirements before you go. The best photos on our trip were taken by someone with an iPhone. Also get a water cover for your camera, others have reported their cameras being damaged by the rain or spray from the waterfalls. A Pro camera, as used by cyclist or cars, may be an alternative if fitted with a waterproof container.

Safety issues

Overall, this was a very disappointing trip. Some things were not controllable eg the weather, but others were not good including some serious safety issues. 1 There were things in the itinerary which did not happen, and indeed the guide said they would be taken out of the itinerary shortly! 2 Driving for 4-6 hours each day when there was only 5 hours of daylight meant that we visited many sites in near or complete darkness. 3 Snow grips were supposed to be provided, but they had not been put on the van. I slipped and twisted my knee and a number of people fell over. Thus, several of us did not make it to the waterfall. Much more serious injuries could have easily occurred. 4 The guide had to drive for long periods on dark, icy roads. When he was driving he was sometimes giving commentary to us – not ideal. More critically, he was having to phone ahead to organise logistics of food and optional trips whilst driving. This would be illegal in the UK! 5 Several accommodations were pretty low standard, but I recognise that the logistical issues are great in such isolated communities.

Thoughts on Group Leader

He was a good guy, but he was working alone - doing logistics, driving and guiding - and was clearly very tired by the end of the trip.

Advice for Potential Travellers

Check on safety issues and the time of year - some things don't happen in November despite what it says in the itinerary.

Review Centre
Reply from Exodus

Dear Graham,

Thank you for your review, although we are very sorry to read that you were disappointed with certain aspects of the trip, particularly that you felt your safety was compromised at the Dettifoss Waterfall. We recognise that the terrain surrounding this natural wonder can often be slippery, so to enable our groups to reach the best vantagepoint, our tour leaders carry ice grips in the vehicle. Unfortunately, in a case of human error, on this occasion the tour leader forgot to pack this equipment and we understand that this caused some members of the group to slip on the icy surface, which is a matter of genuine regret. We have since reminded our leaders of the importance of double-checking packing lists before setting off, which we hope will prevent a similarly worrying experience for future groups. We are further sorry that changes had to be made to your itinerary due to road closures caused by inclement weather. The philosophy of adventure travel is one that allows alternatives and a substantial degree of on-trip flexibility; changes in itinerary may be caused by severe weather events and, whilst we would normally endeavour to warn groups of any significant amendments ahead of a trip, the conditions that affected this itinerary were more extreme that could be predicted. After a thorough analysis of client feedback, including yours, and consultation with our local operator, we have now made permanent changes to the tour that mean it is more likely that all activities on the itinerary can be completed at any time of year, and trust that this will provide a smoother experience for future groups. However, we remain apologetic that your experience fell short of your expectations for the trip. In terms of safety while driving, we have spoken to our tour leader on this trip and he has assured us that any phone usage while driving was made using a hands-free Bluetooth system. Furthermore, commentary is only provided when the leader is completely confident that safety will not be compromised. Finally, whilst long drives and limited daylight hours are features of this tour that cannot be controlled, we are sorry to learn that your group arrived at some sites in the dark. We have received comments from other members of the group who indicated their satisfaction that the leader adapted the itinerary to allow for sites to be seen in daylight, although acknowledge that this does not align with your recollection of the trip. We hope you feel that we have taken your concerns seriously and will consider Exodus for a future adventure, on which we would affirm our steadfast commitment to client safety.

Emma Cambers – Product Manager

Magical Iceland

Iceland in March is a challenge…..ice and snow underfoot (boot chains provided!) high winds, intermittent torrential rain, bad road conditions. But the beauty of the country more than makes up for any discomfort. Travelling around the whole island, the scenery is constantly changing….wild coasts, snowy mountains, sparkling fjords, black lava flows and of course, wonderful waterfalls. For any lover of the great outdoors, this trip is a must

Most Inspirational Moment

Walking among the icebergs on the black beach. Entering Hallgrimskirkja and being blown away by its beauty.

Thoughts on Group Leader

Jon is amazing, singlehandedly driving, portering, organizing, commentating......always full of energy and enthusiasm. I loved that, as well as information about Iceland, he also treated us to tales from the sagas, norse mythology and folklore.

Advice for Potential Travellers

Bring lots of clothes and be prepared for all weather types in one day.

The light

What a fantastic place , so beautiful especially all dressed in white with snow and ice. The scenery is truly stunning. Waterfalls like you’ve never seen them before, fantastic coastline with the iconic black sand.
Food … best fish we have ever tasted.
Acc’n .. excellent.. a couple of the hotels were very modern and quite luxurious.

Most Inspirational Moment

not easy to pick one ... the ice from the glacial lagoon on the black beach was pretty amazing... so was Dettifoss with ice clinging to it.. The mountains / volcanoes covered in snow and blushing with the alpine glow

Thoughts on Group Leader

Oskar - fantastic bloke .. unparalleled driving skills.... the roads are ice this time of year.. the snow is bonus. Great local knowledge. Friendly and considerate. Would go on a trip with him again no hesitation.

Advice for Potential Travellers

The kit list is pretty good dont ignore it. If you are a large person I would take a good pair of boot spikes - ones that are metal underneath and up the sides and have actual spikes. They're not expensive and you can use them ad infinitum. The yaktrac ones aren't tough enough.. Some people broke theirs. As usual exodus had thought of this and had a some spares, thanks Exodus.

Great Overview of Iceland

As with all Exodus holidays – read the detailed itinerary carefully and you should not be disappointed if you choose to go. We had yet another superb Exodus guide in Kristian (I have probably mis-spelled that!) who was also the bus driver for the 16 in the group which I think is the maximum. Inevitably you spend a good deal of time on the bus but no surprises there, that’s why I stress to read the itinerary. The views are constantly excellent and Kristian would stop regular to stretch legs and admire the view. This holiday gives a good overview of the entire island. Although a good deal of the driving is on gravel roads do not expect to be taken deep into the interior where the really rough roads are that need specialised transport. Just one night in each place but all the hotels were fine with the possible exception of the one in Akureyri. Our room was adequate but some had tiny rooms with poor showers. Some of the more remote places offer very limited menus, if you like lamb and fish you’ll be okay! We had a vegan in the group who had very limited options at one place. Highlight was undoubtedly the last day when Kristian rejigged the itinerary (with our permission) so that we could trek to the Fagradalsfjall volcano, which Kristian had heard was ramping up activity. Wow! We were treated to specular displays of erupting lava and Kristian told us that in 25 years of guiding we were the first group of his to witness such a thing. Weather was mixed as you would expect in early September. Two very wet days – one with a gale – and 4 days of blue skies and flat calm, the other days being between those extremes.

Most Inspirational Moment

Witnessing the volcanic eruptions of the Fagradalsfjall volcano.

Thoughts on Group Leader

Kristian was excellent. Kept us informed and amused!

Advice for Potential Travellers

Clothing wise, you need layers and waterproof over trousers are useful. Currency: I took no Icelandic money and never needed any. Everywhere accepts a card - even the pay toilets. On the first meeting I said to Kristian "I have no local currency, do I need to get some?". His reply was "Most Icelanders have no local currency either!"

A journey around Iceland

This trip exceeded my expectations. The ever changing landscape was stunning, the food was excellent (although vegetarians are less well catered for, and it helps to like fish), and all the accommodation was clean and comfortable.

Most Inspirational Moment

Every day had at least one "wow" moment but the highlight for me from the published itinerary was the time we spent in the Krafla area, seeing the crater lake and walking over the lava fields. The Glacier Lagoon was also breath taking. To fit in our pre departure lateral flow tests, the itinerary was amended to arrive early in Reykjavik, which gave us the opportunity to hike to the active Fagradalsfjall volcano on the Reykjanes Peninsula. This was without doubt the overall highlight - never in my wildest dreams would I have imagined seeing red hot lava flowing, and fire bursting out of the earth.

Thoughts on Group Leader

Kristjan was one of the best guides we have had on an Exodus trip. He is very experienced, knowledgeable and professional. He kept calm through every challenge - for example when one hotel could not accommodate the group at the last moment he made alternative arrangements without giving any indication that this had been difficult or stressful. He worked incredibly hard every day, as he was on his own to both drive and guide. The bus was spotless each morning and he was quietly aware of different needs within the group. Thank you Kristjan!

Advice for Potential Travellers

If you are vegetarian, take some snacks. The trip was a little more active than we had expected (which suited us very well) - be prepared for some walks on rugged terrain, and some lengthy steps to climb.